Student Services provides a comprehensive welfare and support service for students, ranging from immigration advice to financial assistance to emotional support, wellbeing promotion, counselling and mental health coordination.  It also comprises the front door information service to the students named the ASC (The Advice and Support Centre), provides the pastoral support in halls of residence through 10 teams of Wardens.

The University has a large cohort of international students and we require a part-time International Adviser to provide professional advice on international matters to students, by email, phone, during appointments/drop in sessions, and during information and outreach events.  The main part of their role is to provide immigration advice so the post holder must be qualified to OISC (Office of the Immigration Services Commissioner) level 2.

Student Services operates extended hours until 7pm on term time weekdays. The successful applicant will be required to work flexibly in line with these hours. The role holder will work with the full time International Adviser within the unit, and reports to the Director, Ailsa Ritchie.  The post holder will meet with students experiencing a wide range of issues and therefore some basic training will be given in other areas of the service.
 
As an International Adviser must be qualified to provide immigration advice to students and preferably be qualified to degree level.   You will have current knowledge of the immigration requirements as they affect higher education students. The role requires initiative, attention to detail, accuracy and the ability to deal with students, staff and external stakeholders, including parents, in a clear and professional manner.  You will have experience of working in a busy, first response, setting, and of working with young people, with experience of students proving an advantage.  You must be willing to share information with your colleagues within this unit in a professional co-working context. An ability to remain calm under pressure and to prioritise work is vital. This person will have to work in a fast paced environment and should be sufficiently resilient and robust to rise to this challenge with a flexible approach.

For further information please contact Ailsa Ritchie, Director of Student Services, 01334 462720 or email ajr7@st-andrews.ac.uk.

The University is committed to equality for all, demonstrated through our working on diversity awards (ECU Athena SWAN/Race Charters; Carer Positive; LGBT Charter; and Stonewall).  More details can be found at http://www.st-andrews.ac.uk/hr/edi/diversityawards/.

Closing Date: 12 October 2018