Student Services provides a comprehensive welfare and support service for students, ranging from immigration advice to financial assistance to emotional support, wellbeing promotion, counselling and mental health coordination.  It also comprises the front door information service to the students named the ASC (The Advice and Support Centre), provides the pastoral support in halls of residence through 10 teams of Wardens.

In order to ensure that students can access financial assistance when they need it, we require a part-time Money Adviser. The post holder will provide professional advice on budgeting, money management skills, and debt to students, by email, phone, during appointments/drop in sessions, and during information and outreach events.  They will also work one to one with students to provide assistance with student funding (e.g. SAAS, SFE), and assess applications to the range of financial support available.
 
Student Services operates extended hours until 7pm on term time weekdays. The successful applicant will be required to work flexibly in line with these hours. The role is part of the Money team within the unit, alongside 1 full-time Money Adviser, and 3 part time Money Administrators and reports to the Deputy Director, Lara Meischke.  This post will meet with students experiencing a wide range of issues and therefore some basic training will be given in other areas of the service.
 
As a Money Adviser you will be qualified to degree level, and experience of providing at least one of: financial capability, debt or student money advising.  You will also have current knowledge of funding for higher education students and welfare benefits legislation/regulations as they affect higher education students. The role requires initiative, attention to detail, accuracy and the ability to deal with students, staff and external stakeholders, including parents, in a clear and professional manner.  You will have experience of working in a busy, first response, setting, and of working with young people, with experience of students proving an advantage.  You must be willing to share information with your colleagues within this unit in a professional co-working context. An ability to remain calm under pressure and to prioritise work is vital. This person will have to work in a fast paced environment and should be sufficiently resilient and robust to rise to this challenge with a flexible approach.

For further information please contact Lara Meischke, Deputy Director, 01334 462020 or email ljm19@st-andrews.ac.uk.

The University is committed to equality for all, demonstrated through our working on diversity awards (ECU Athena SWAN/Race Charters; Carer Positive; LGBT Charter; and Stonewall).  More details can be found at http://www.st-andrews.ac.uk/hr/edi/diversityawards/.

Closing Date:   12 October 2018