Are you passionate about delivering exceptional customer service and leading dynamic teams in fast-paced environments? We're looking for a motivated and proactive Event Operations Summer Supervisor to join our ACE Event Operations team this summer.

This is an exciting opportunity to play a key role in delivering high-quality hospitality experiences across a range of University venues and events. If you thrive in a customer-focused environment and enjoy taking ownership and leading by example, we want to hear from you.

Key Responsibilities:

As Event Operations Summer Supervisor, you will:

• Ensure the highest standards of customer care and satisfaction across all food and beverage operations.
• Supervise and support the food & beverage team during service, promoting a positive, efficient, and collaborative work environment.
• Lead by example in all aspects of service delivery, ensuring a welcoming and professional experience for all guests.
• Oversee compliance with Licensing Laws, Food Hygiene Legislation, and University Health & Safety policies.
• Assist with planning, set-up, and logistics for upcoming events to ensure operational readiness and excellence.

What We're Looking For:

• Previous experience in food & beverage operations or hospitality supervision.
• Strong leadership skills with the ability to motivate and coordinate a team.
• Excellent communication and organisational skills.
• A hands-on approach and willingness to take initiative.
• Flexibility to work across various venues and event types, including evenings and weekends.
• A strong understanding of health & safety and hygiene standards.

Why Join Us?

• Be part of a friendly and supportive team at a prestigious university.
• Gain valuable leadership and event operations experience.
• Work in a variety of exciting settings across campus.
• Enhance your skills in customer service, team management, and hospitality logistics.

Employees of the University have access to a wide range of staff benefits including:

• Annual leave of 30 days, plus 5 public holidays pro rata
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters

This post will be primarily within the various University locations across the town centre.

Further information and informal enquiries may be directed to Ross Carstairs email: rpc7@st-andrews.ac.uk

Applications are particularly welcome from people from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.  

Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy.  We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ Disabled and Neurodiverse staff and supporting networks including the Staff BAME Network; Staff with Disabilities or Neurodiversity Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network.  Full details available online: https://www.st-andrews.ac.uk/hr/edi/

This role is not eligible for visa sponsorship.  Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk. 

Closing Date: Monday 12 May 2025                  

Please quote ref: RM1290RH                              

Further Particulars - RM1290RH FP's.doc

Residential and Business Services

Salary: £23,881- £26,338 per annum, pro rata

Start date: 26th May 2025

Fixed term for 12 weeks